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How Restaurant365 keeps its customers on the record.

Proof / Restaurant365 · Ongoing Partnership

Since early 2025 we have produced Restaurant365's podcast, filmed Truth Studies on location with their customers, and covered the events where their buyers gather. Each format feeds the next, and all of it is built from operators describing their own businesses in their own words.

Podcast · Truth Studies · Events

One day on location with a Restaurant365 customer. Real operators, on camera, in their own words.

Behind the Numbers, produced for Restaurant365.

Format 01 · The Show

Behind the Numbers show art

"This podcast is about more than margins and metrics. It's about the people behind the data."

Marc Cohen · Solutions Architect, Restaurant365

Behind the Numbers is Restaurant365's podcast. It is hosted by two of their own people, Solutions Architect Marc Cohen and Lead Solutions Engineer Rich Sweeney, who sit down with the finance and operations leaders behind some of the best-run restaurant companies in the country. The conversations are about how those leaders actually run the business: close calendars, food cost, labor, technology, and the people who make the numbers happen.

We handle production from the recording through delivery. Every episode ships as a finished video and audio episode with a cold open, a set of social clips cut in four aspect ratios, a full transcript, and a written content package Restaurant365 publishes on its own blog and channels.

"The systems are only as good as the people executing them."

Heather Kulzak · VP Learning & Operations Services, Black Rock Coffee · on Behind the Numbers

Guests have included

Days on location with Restaurant365 customers.

Format 02 · Truth Studies

A Truth Study puts our crew on a customer's floor for one day. The operator tells the story, the numbers come from them, and Restaurant365 leaves with a hero film, paid-ready clips, and written proof its sales and marketing teams can use the same week.

Bushfire Kitchen

Fast casual · Southern California · founded 2012 in Temecula

Back-office labor cut in half, and more than $100,000 a year found through vendor contract analysis.

"We've had alerts flag things like a $10,000 overcharge on a single beef invoice. Without that, it might never have been caught."

Oliver Barwin, CEO, Bushfire Kitchen

Figures and quote as published by Restaurant365.

Black Rock Coffee

Coffee · 160+ locations · filmed in Arizona

Inventory counts across every store, with variance held near one percent.

"Our process before inventory or R365 was pretty much nothing."

Nathan Carpenter, Store Manager, Black Rock Coffee

Taziki's Mediterranean Cafe

Fast casual · 110 locations in 17 states

General manager admin time cut by 50 percent, and inventory counts down from six hours to two or three.

"The industry is complicated enough without adding unnecessary complexity through inadequate technology."

Dan Simpson, Taziki's Mediterranean Cafe

Atlas Restaurant Group

Multi-concept group · Baltimore · filmed April 1, 2026

About $200,000 saved in food cost and about $100,000 in labor.

"Restaurant365 helped us to save approximately $200,000 in food costs by managing our vendor spends."

Brian McCormack, Chief Operations Officer, Atlas Restaurant Group

We show up where their buyers already are.

Format 03 · Event Coverage

  1. 01

    National Restaurant Association Show · 2025

    Jung Lee, Kura Sushi, live from the floor

    Recorded live at the National Restaurant Association Show in Chicago. One of two episodes taped on the show floor that year, alongside a booth promo cut in three formats.

  2. 02

    Restaurant Transformation Festival · San Diego 2025

    Heather Kulzak, Black Rock Coffee, live at R365's own event

    Restaurant365's own customer event in San Diego. We recorded two Behind the Numbers episodes on-site and interviewed the operators leading the workshops.

  3. 03

    National Restaurant Association Show · 2026

    Craig Haley, Smokey Mo's BBQ, live from the floor

    Back at NRS in Chicago. A booth promo delivered in four ratios plus two more episodes recorded live: Smokey Mo's BBQ and The Big Biscuit.

Operators on the record.

In Their Words

"The systems are only as good as the people executing them."

Heather Kulzak · VP Learning & Operations Services, Black Rock Coffee · Behind the Numbers

"We've had alerts flag things like a $10,000 overcharge on a single beef invoice. Without that, it might never have been caught."

Oliver Barwin, CEO, Bushfire Kitchen · On what the data caught

"It's changed the entire dynamic. Managers now know their numbers going into meetings and can focus on where the opportunities are."

Oliver Barwin, CEO, Bushfire Kitchen · On the managers

"They want to learn. We show them why it matters, and they take ownership from there."

Heather Kulzak, Black Rock Coffee · On store leaders

Everything in one place, from one team.

What Shipped

  1. 01

    Podcast episodes

    video + audio

    34 finished episodes of Behind the Numbers, recorded remotely and live at events.

  2. 02

    Episode clips

    4 ratios

    Cold opens and social clips from every episode, delivered in square, vertical, and widescreen.

  3. 03

    Written packages

    copy

    Transcripts, blog recaps, YouTube copy, and show notes for every episode.

  4. 04

    Truth Study films

    16:9

    One day on location per customer, from Southern California to Baltimore.

  5. 05

    Truth Study clips

    4 ratios

    Paid-ready clips cut from every study, formatted for every feed.

  6. 06

    Event content

    all formats

    Booth promos, paid ad sets, and live episodes from the show floor.

  7. 07

    Show branding

    design

    Cover art, host photography, intro, and a 15-second show promo.

Want a partnership like this one?

Book a call with Ryan. We will work out which of your customers should be on camera first, and which format serves your buyers best.

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